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The Hidden Costs of Outsourcing

December 14th, 2007 at 3:52 pm by Cranky

Hey Mr. Suit Guy, I know you just saw the glossy PowerPoint from that offshore firm. You were no doubt dazzled by the buzzword rich show and, of course, the irresistable notion of paying $12/hr for programmer with an advanced degree in engineering.

Since you don’t usually consult with the peasants and livestock in your employ, I will offer you this free advice on an open forum. Having worked with offshore developers for my last three consecutive jobs, I can tell you about the hidden costs.

Let’s lay out a side by side comparison for that cool $12/hr developer against, say a typical $35/hr homegrown alternative.

Offshore
$12/hr * 40hrs/wk = $480
Employee
$35/hr * 40hrs/wk = $1400
Saying “can you please repeat that” on static-y conference calls
6hrs/wk +$72
n/a
Lost time waiting for the programmers to wake up and start their working day:
20 hrs/wk +$240
n/a
Discovering that while you were asleep, they couldn’t compile what you sent, so they just sat on it:
35 hrs/wk +$420
n/a
On screen wording corrections like “Financign Reprots, Push Button”:
15 hrs/wk +$180
n/a
Explaining and re-explaining business specific concepts like annual percentage rates:
8 hrs/wk +$96
n/a
Waiting for monsoon ravaged T1 lines to be repaired:
8 hrs/wk +$96
n/a
Training costs for new programmer when the $12/hr programmer quits for a $13/hr job:
15 hrs/wk +$180
n/a
Total hidden costs: $1284

Revised total: $1764
Total hidden costs: $0

Revised total: $1400

So there you have it. Think carefully.


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